How can we help?

For the fastest support, open Pipo → Settings → Contact Support. Your signed-in account is connected securely to the request so you can follow its status.

Account and friends

You can update your nickname and profile photo from Settings. Friend invitations and connection management are available from the Friends tab.

Sending a Pipo

The recipient needs notifications and time-sensitive alarm permission enabled. Pipo checks whether a friend can receive before upload. If a temporary network issue occurs, encrypted media is held only long enough to complete delivery and is removed after the recipient prepares it.

Subscriptions and rewards

Manage or cancel the unlimited plan in the Pipo pass screen or in iPhone Settings under App Store subscriptions. Rewarded sends are credited only after the chosen ad finishes and the server verifies it.

Safety

Use the report and block controls inside Pipo for harassment, threats, illegal content or unwanted contact. Blocking cancels future Pipos between both accounts.

한국어 안내

계정, 친구 연결, Pipo 보내기, 결제 또는 신고 관련 문의는 앱의 설정 → 고객지원 문의에서 접수해 주세요.